JH
Joe H

1 reviews | Active since Aug 2011

11 Feb 2015, 19:06

Incredible's notebooks are awfull and cheap.

I bought a notebook last week wednesday. Sales rep told me that this was the top of the range.<br> <br> Well guess, what, its been 6 days and now the network card gave in, wont work for wifi. This is completely unrepeatable. I cannot understand how a company sells you a 20 000 Rand laptop and then the wifi network card gives in after a week. <br> <br> Please start selling some good quality notebooks incredible. I pay good money and i expect goods and services of quality in return.<br> <br> I didnt go into the store buying a R 4000 notebook.<br> This was the best you had to sell me and it still stinks.<br> <br> I demand a replacement PC in store, with my hard drives swpapped out right there. <br> I am a software developer and cannot give my notebook in to check, for 10 to 20 days, and I also dont want to be hassled by spending 2 days reloading my notebook because you sell second grade components in your notebooks.<br> <br> Please sort this issue out ASAP !!!!!!<br> <br> I was garunteed that I have 7 days to return this item, but when I phoned the store, no one answered. And I could not get to the store today due to other appointments. Kept calling a couple of times. No answer. I still need my refund or replacement pc!!!

0
Replies (1)
Incredible Connection
Incredible Connection's reply12 Feb 2015, 06:45
Official
Hello syncnova,

Your complaint is being investigated.
Regards
Customer Care