Incredible "Rip-Off"

<p>I bought goods online for the first time with Incredible Connection, taking full advantage of the Black Friday special offers.</p> <p>I ordered various items, which they all arrived on time - can't fault you on this.</p> <p>My issue has to do with the AFTER SALES support where there is no follow up, 1000 apologies when I phone requesting updates and endless promises this will be escalated to mgmt. Well 2 weeks (yes over 12 working days later), still nothing...when I was told would take 24 hrs MAX.</p> <p>The promo offer during Black Friday when purchasing a Lexar 32GB flash drive for R199, said I would receive a free 16GB flash drive - for mahala...</p> <p>When I received the goods, the free item was not there!!! I knew this would happen as the order form does NOT specify the free item, and I cannot access the Black Friday specials online as it has been removed. I have phoned so many times and no one can help. Your caall centre is just that - a call centre to take customer calls, but they have no authority or even know how to resolve a problem immediately.</p> <p>I have been shafted, done in, and cheated in thinking I was getting a promotional offer, meanwhile it was a advertising gimmik by Incredible "Rip-Off".....</p> <p>I'm returning the flash drive as I can get a 32GB cheaper than R199. It's the last time I'll ever buy from Incredible "Rip-Off"....</p>