Incredible online absolutely useless

<p>Hi </p> <p>I placed an order for a laptop in Monday 28 November and received confirmation immediately. </p> <p>I called through on Thursday and they said that I have to wait five to ten days as they are very busy. Today I called again only to be informed that they have no stock. How can you sell on line when you have no stock. I was further alarmed when I was told by an employee Lynn Lourens that they cannot see if they have stock. Isn't this ironic that a computer company cannot see their own stock levels. When I asked to speak to a senior I was given the name Yushrah and no one knows her surname. What *******. Where's the transparency. </p> <p>This is very very frustrating and not sure why Incredible wants to sell online where clearly they cannot cope. </p>