Incredible ****** Connections

Yesterday I took my Epson Ecotank printer to Southgate and I was advised that my L3110 Epson is in warranty .My purchase was on 14-05-2019 and now the Lockdown hasn’t been factored in and today I was called to come and get my printer .There is really no service and Incredible connection is fast to sell me products and once a problem pops up they don’t and refuse to assist ...No customer service at all