Incredible connection's worst dealing ever

Ordered a tv from incredible,as a present for someone else. Did the right thing (for an utterly useless SABC) and provided the ID,proof of ID and lisencenr to Incredible connection,paid and left it. not merely an hour later a very unprofessional e mail from one of their workers ordering/telling me to register a new account as the details don't match. After various whats ups ,with the same questions all the time and after trying 18 times to reregister (it bombs out all the time) I decided to phone the customer line,which also bombs out immediately,and after 13 attempts I got through to a lady ,she couldn't find anything,nothing,even with order nr the lot monies taken,no product and no lead,very ****ky be careful to order online at Incredible connection