Incredible Connections will take your money and run....

On Saturday morning (30 November 2019), we ordered a Canon PowerShot SX540 online. We had signal problems and after attempting to make an online payment all indications were that it failed. (It was done at 09:29). We attempted a second time and again it seemed to fail. After a third attempt the Bank phoned to query the transaction. We were told that the third payment was rejected by the Bank. They however confirmed that the first 2 payments did go through. The bank adviced us to phone Incredible Connection to cancel the second order. At 09:48 we phoned Incredible Connection and spoke to Tammy. . However on Monday morning ( 2nd December), we received an email to confirm that both orders were dispatched despite assurance from the agent, Tammy, that the second order would be cancelled and the payment reversed. No such thing was done! No payment reversed. When I sent them a message on messenger I was adviced to phone their call centre. It is a totally futile excersise. No one answers phones. I have been trying all morning with the same results. (Don't know why I am surprised..?! They are probably inundated with with calls from unhappy customers)... Save yourself the frustration of doing business with Incredible Connections. They're a useless bunch who simply wants to bamboozle you out of your heard earned money... PATHETIC!!!!!!!!! DON'T DO BUSINESS WITH INCREDIBLE CONNECTIONS!!!!!