JV
Jolandie V

1 reviews | Active since Feb 2024

14 Feb 2024, 13:35

#Incredible Connection #Vodacom Disgusting Service

vodacom#incredible connection Carnival Mall Disgusting Service Vodacom and Incredible connection is the worst companies to deal with. Vodacom allow Incredible connection to advertise and sell their product. Deals exclusive to Incredible Connect that Vodacom themselves don't even offer. I Contacted Incredible connection Carnival mall only to be told by staff eish I can not help you with upgrade because we are not trained and don't know the system. Long story short from calls back and forth to vodacom and Incredible connection I still have not been able to upgrade 2 of my lines. I have tried from 08:00 still on a call with Incredible head office it is now 13:10 still have not spoken to a manager been hold vir over 20 min. Can't speak to the store manager at Incredible connection either everytime I call I am told he stepped out of the store have not returned my call either. From vodacom absolute nothing is done still have not spoken to a manager to resolve the problem. From cancelations department oh we can cancel all your lines prematurely and send you the invoices with the penalties. Absolutely disgusting service I am stunned for words.

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