1 reviews | Active since Aug 2011
Incredible Connection Thievery and False advertising!
on 18 March I purchased 2 x TP-Link Deco E3 2 Packs from Incredible Connection online advertised for R1499.00 each. After making payments via the web portal and contacting the store in Canal Walk to arrange collection I was told that they could not give me the goods as the price was incorrect on the website. THIS IS FALSE ADVERTISING!. ORDER NUMBER : #*** PLACED ON: MARCH 18, 2020 5:05:47 PM CAT and ORDER NUMBER : #*** PLACED ON: MARCH 18, 2020 5:10:33 PM CAT. I then had to cancel the orders and sent numerous emails requesting a refund as advised by their call center. I also spoke with a Charlene Koen and sent her numerous email asking for the refunds and I was told this would take place within 7 to 14 working days. To date now being the 1 May 2020 I have yet to get a further response or see any refunds in my account!!!!! This is disgusting thievery to say the least since I am STILL out of pocket for the amount of R2998.00. In my line of business I have purchased many goods from them over the past decade, not just for myself but all my clients. NEVER EVER AGAIN will I recommend or step foot into an Incredible Connection Store!
