Incredible connection terrible service

Last week the 2nd of May 2020, My wife and I entered incredible connection New Market Mall to look for a laptop. We browsed around the laptop section for about 20- 25 min. After seeing one that we liked, we looked around for an employee to assist us. We were completely ignored. So we left as we had little time that day. We attempted again today the 9th of May 2020 to purchase the laptop. The doors were closed due to customer regulation only allowing customers with masks on to enter, which is completely understandable. My wife and I both had masks on. We waited patiently outside for an employee to open for us, once we saw that none of the employees were coming to open the door, we attempted to open ourselves as there was nobody manning the door but the latch was on. We patiently waited outside for one of the employees to notice us at the door. They continued to talk amongst themselves. Eventually we knocked on the door to try get someone’s attention, they continued to laugh and play around in the store and point black ignoring us, after serval attempts to get their attention we decided to rather purchase the laptop at Hi- Fi Corp.

Well done incredible connection your employees have just lost you a sale of a 25k laptop. It is actually disgusting how a company can employ people that have no work ethic.