Incredible Connection takes your money but doesnt deliver

VERY BAD SERVICE: FIRSTLY COMPUETRS ARE ON ESSENTIAL LIST AND I HAVE ALREADY RECIEVED MY MONITOR FROM THEIR COMPETITON, THEIR FAILURE IS NOT DUE TO THE LOCKDOWN, ITS AN INCREDIBLE CONNECTION ISSUE: Stephen Cakebread Hi sorry for this, but no one answers your 086 number, i have tried many many times this morning, was on your chat and spoke to Brandon, he also cant help me. I paid for a pc on the 28th march online. Now understanding that its lockdown i waited till now, even though compiters are classed as an essential item. i have now been told you cant deliver pc's and laptops as there is a problem?? i would like to know what the hold up is please as i am also working from home now and am struggling vetry much with my current home pc. if your delivery issues are an "Incredible Connection" problem and not a "lockdown" problem this should have been highlighted at thye time of purchase.. if you cant deliver the goods you are selling you should not have it available on your website to purchase in the first place! You have a cettain level of obligation to your clients afterall you took their money! I have been waiting patienty now since March28, if you cannot deliver my pc when lock down ends on thursday i desreve to be informed and told why. if it will be a day or 2 thats fine, but if you cant deliver and cant give me a date for my delivery, i need to be informed of that! or refunded my money so i can take my business to someone else can actually deliver the goods they sell... im very very u[pset with the servide i have recieved from you guys, last week i spoke to your customer care for feedback, no one got back to me as i was told they would. your online help just says 1 standard message "we are working on it". im sorry but "we are working on it" just isnt good enough, you took my money a month a go already, i desrve to knwo when my goods are going to arrive. please get back to me asap on my cell or reply with the number of a manager who i can speak to, thanks