Incredible Connection Store has deteriorated in Customer service delivery.... TRAVESTY TO THE CORE

I have just visited Incredible Connection in Pretoria Brooklyn during my lunchtime, and I must say that some young people are a disaster, they complain that they are not hired and when they are, they become a deterrent to what the business sectors are striving to achieve with collaboration to our government strategic goals ......This young man by the name of Lesiba, treated me with such vile, I was checking their mobile phones with the intention of purchasing, he approached and asked how he could help me. I asked him several questions pertaining to Huawei, especially the operating systems, then Samsung, which I needed him to delve more in terms of the storage system since I once had one. I explained to him that I was not particularly a big fan, however, I needed the specifications. He was so full of vanity when I asked him to explain the storage system whether it entailed the external hard drive for more space...Yhoo such a conceited, young man....He arrogantly and repeatedly asked me if I didn't know, and I told him that he should be honored to have a client who requested such a service. I further informed him that I work at an educational institution where mannerism and respect primarily his job is of utmost importance and not only that, but humanity is a legacy. I was in a hurry, as I would have loved to have consulted his superiors, however, I informed him that I would submit my review. To the management of this store, please ensure that you train your staff wholistically from the entry point of your store, approach, professionalism, ethics, code of conduct, friendliness, collegiality, communication skills, listening skills, and love for their jobs....After my encounter today with Lesiba, it is such a travesty for those young guerrillas who are so passionate about their jobs, and side hustling, and those who are really struggling to be in these kinds of arenas essentially the technology fraternity..... You have not only lost an avid client but a compatriot who has always supported you since 2020 when my workplace purchased such colossal tools of the trade and my family purchased laptops and mobile phones...Just imagine what the publishing of this review can do to your brand.......