INCREDIBLE CONNECTION STILL HAS MY PC BUT WANT ME TO PAY THEM.

INCREDIBLE CONNECTION STILL HAS MY PC BUT WANT ME TO PAY THEM.Now they busy demanding money for a pc that i dont have and didnt break.

Good day al Cherisel,

Kindly note that I won't pay for something I didn't break. Period.I still reject that nonsense quote.********.!!!!

What I can do is to just be the matured one here and keep on paying this account manually with R500 before it dents my name.(Because i still want a house)

The incredible connection and DMC remain responsible for the PC and can keep their pc.its okay seems like you guys are the same team just trying to hustle money out of me. I will carry on and pay off the debt to clear my name. However, that PC will fix it and get me a new one(Or refund me)since I will be starting to pay this account from now on. It's okay for now. I will keep on paying this account manually and sending the proof of payment here on this mail trail.I have sent all of you all the truth in Black and white yet you're still asking me to pay for a device that i don't own/even have.

I have explained 100million times that I didn't break the device(Or the screen) only after 14 days. That's when an incredible connection decided to break my screen. I took the computer to the store for a software update, not for a broken screen that's all I want. Any way Justice will be served on this matter as i am busy with the legal team to get this resolved in court since i have reached out to you guys to talk some sense however you still insist that i must fix a pc that you Dmc and incredible connection broke(Your crazy)there must be something serious you smoking..This is not true the below statement even after i have sent the communication and the Job card from incredible connection does indicate that software update.There was no broken screen. After 14 days and demanding for feedback on my pc that's when incredible connection said the screen is broken after 14days.wow such a Big Mark and any person can see this mark at first site.Please go to the store and check that pc how they broke it and tell me if its normal it's just a s**** you wouldnt look at it twice i wouldn't take that PC back like that.Never .All i can say is this is going to court.for justice i am in the process with the lawyers.

how can i break the screen and say its software update and i agreed to pay for the software all of a sudden after 14 days my screen is broken just like that **** you.(SAMMERS).Its okay i will keep on paying the account i am not agreeing to the below nonsense you have sent me.My PC had a software issues i dont know about the below with a broken screen mine didn't have a broken screen when i took it to incredible connections.Please look at the attached picture and advise if this is normal how can i break a screen and say its a software issue ? and you want to tell me that Lerato(TECHNICIAN) (Couldn't see this Mark THIS BIG BIG MARK ON THE ESCREEN ??? LIKE REALLY IST THE LOVE OF MONEY OR I AM NOT WHITE ENOUGH TO CAUSE YOU DRAM OR GET YOUR ATTENTION ???? THE WORLD WILL KNOW ABOUT THIS : THIS WILL COME TO LIGHT AND JUSTICE WILL BE SERVED.WATCH ME DO IT FOR YOU AND JUSTICE WILL BE SERVED.WATCH ME)Look at the attached screen and tell me wouldn't you have seen at the store in day 1 that i broke the screen.The below resulted while the pc was with incredible connections i have the befor repair pictures and the after 14 days PC from incredible connections when the pc was broken by incredible connection as per the below attached.Even the Blind can see that this screen was broken by negligence at incredible connections.Its okay if still you don't want to take full responsibility and fix it.and its okay that you broke it.you dont see a need to cancel this credit once and keep your PC but rather keep on collection money on me even though you THE ones who broke my screen broke my screen!!!!! you know what ****t you guys ?

Please see attached payment for the DMC credit for the broken computer by incredible connection.which is still with incredible connection.

image.png

image.png

MY PC BEFORE INCREDIBLE CONNECTION TOUCHED IT :

image.png

MY PC BEFORE INCREDIBLE CONNECTION TOUCHED IT : (WHEN I WAS PACKAGING THE PC TO INCREDBILE ) AFTER THE SOFTWARE UPDATE.THERES NO BROKEN SCREEN HERE

image.png

DO YOU SEE BROKEN SCREEN HERE ??

image.png

BELOW IS THE COMPUTER CURRENTLY AT INCREDIBLE CONNECTION STORE :PLEASE TELL ME IF NOW YOU UNDERSTAND WHEN I SAY I DIDN'T BREAK THE SCREEN. INCREDIBLE CONNECTION REMAINS RESPONSIBLE.

AT INCREDIBLE CONNECTION THIS HOW MY PC IS : TELL ME IF YOU WOULD TAKE IT ??

image.png

BROKEN SCREEN THAT THEY TALKING ABOUT: AT INCREDIBLE CONNECTION :

image.png

image.png

Unit does not BOOT INTO WINDOWS not broken screen.

Trust that you are well.

Please be so kind and assist with contract cancellation with the supplier's incredible connection. I have been through hell with incredible connection.

Below is a summary of the facts. please also see attached for supporting documents.

1. I updated my computer on 25 July 2018 utilizing his phone as an Internet hotspot. 2.

During the update i noted the computer restarts itself automatically but there was no display. I thought that it might have lost the drivers. Due to the fact that the computer was still within warranty, i returned the computer to Incredible Connection where it had initially been purchased. I was assisted by Lerato, I advised about the updates, whereby she stated that the warranty does not cover software updates or software. I agreed to this as I was aware of the fact that Iam responsible for updating the computer.i agreed to pay for the formatting and cleaning of the computer as i had backed up all important information.

3.

I was advised that I will be contacted within an hour. After two days without feedback then i contacted Lerato who stated that the computer was sent to Lenovo, as the defect was a hardware failure related issue, which is covered by the computer's warranty.The computer was promised to be back back within 14 days, or sooner.

4.

I followed up on progress 4 days later and was requested to be patient. again followed up an approximated 10 days later and continued following up without relevant feedback being received.

5.

i was informed that Lenovo was done with the computer and that they were now assessing it. I requested confirmation in writing with regards to the assessment, this was never received and no further communication was received from supplier until the i reported the matter to Hello Peter and Face Book.

6.

Eventually I received a call from an Incredible connection representative named Mr Roney, who assured the computer would be fast-tracked. i was also informed that my computer screen was damaged, to which i received a quotation for the damaged screen amounting to an approximate R 7,000-00. i advised that the computer screen was not damaged when the computer was handed in to Lerato. During this entire process I had to continually follow up on the progress, not once did I receive feedback or any notification of the damages caused to my computer screen. Incredible Connections and DMC remain responsible for the repair of the computer as well as the replacement of the damaged screen.and they need to cancel my my contract.all you guys what your doing is very **********

THIS IS NOW ON MEDIA AND WITH LAWYERS .

Please find attached documents for support.

The incredible connection broke My computer that I had purchased from them. They do not want to take full responsibility for the matter.and now you DMC want my money for what **** purpose ???

TAKE A LOOK AT THE ATTACHED PROOF THAT I AM NOT RESPONSIBLE FOR THE SCREEN BEING BROKEN.INCREDIBLE CONNECTIONS REMAINS RESPONSIBLE.