Incredible Connection: Order # *** u
Good day. I placed order on the 10th of this month. I called greenstone mall on the 12th to find out when I can collect my order, I was informed they getting stock from another store. I then called the 14th to find out again when I can collect my orde, I got a different story. Stating they waiting for stock from Cape Town from manufacture. Then I logged a formal complaint with your on line order consultant regarding poor service received and being messed around, he stated he will email head office and I would receive a call on the Monday.. which never happend. I then called store the 22nd to find out again what happening and was told a different story again... woman said she contact head office on Monday and ask them what to do, as they can’t get stock as the two hard drives they have are faulty... today the 24th two weeks later after I placed order... when customer buy something, it’s something they need.... you received money upfront for this order, easy to take your customer money but not able to deliver goods purchased... I want an answer when I get my goods and exact date... store doesn’t even have the courtesy of keeping in contact...
