Incredible Connection or Incredible ****mers?

I purchased an iPhone online on 11/11/2025 which was on sale for R16999. Today 14/11/2025 a parcel gets delivered by Aramex which has all my details and everything. When I open the box, it's a wifi system. So I logged a complaint and request for return telephonically and got a reference for my call. Something in my gut tells me this is a ****ming tactic they (Incredible Connection) use. Because how do you have order no. ABC confused with no. XYZ? It's small details that I can't ignore. I went to the website today where I purchased the phone and saw that same phone is now R23999. I hope after today, I won't get excuses about how that phone is no longer available for that price and that I have to reorder a cheaper phone or refund. Because something in my gut tells me this is a ****ming tactic. My phone simply went where it went to and I got distracted with a different order and now the company must do damage control with little to nothing they can do but give excuses why I can't get my order. If I'm right, I will come back to post more details. If I'm wrong, I'll have delete this review by Friday, 21/11/2025.