Incredible connection online is not worth the effort

Incredible connection online is not worth the effort, but the Vanderbijlpark branch deserve a 5 star rating for their service. I ordered two items online from them and within one day was informed to pick the items up from my Vanderbijlpark store. Only one item was available, and the other was at the Glen store (not my online choice). Vanderbijlpark store contacted the Glen store and requested they send the item to them. The next message I received was that the item was delivered. When contacting Vanderbijlpark store, they had to reorder the item and arrange for delivery.