Incredible connection not so incredible after all

<p>After battling a month at varsity without a laptop because the one I bought, cash on special at their Tygervally store completely broke down on me after just 14 days. They were lax in sending it away for repairs, nonchalant about me as a customer. A month later I still don't have my laptop because they had to wait for a part they didn't get and concluded they should refund me. As the laptop was on special the refund money cannot get me another laptop. This has been a horrible experience that I'm still battling with. Dissatisfied and disappointed with this service and attitude toward helping their customer.</p>