Incredible Connection not honouring their Buy & Get Voucher

Purchased the mac mini M2 on the 16th Feb 2023. Uploaded my receipt on https://www.incredible.co.za/buy-get-voucher And I get this response:

Dear David

Thank you for registering your recent purchase, unfortunately the product you purchased does not qualify as part of the promotion. To view participating products please visit the brand's website and Terms and Conditions for more information.

Thank you. ***