Incredible Connection? More like Terrible Connection

I received the worst service at Incredible Connection today! My partner has been wanting a laptop for a long time now. I saved up money throughout the year to buy her the laptop of her dreams for Christmas. I went on Incredible Connection's home page to see what they have. I found the perfect MSI laptop which she immediately fell in love with. The price was R11,999. I struggled to make the purchase online so I went to, I'langa Mall Nelspuit, Incredible Connection to help me with the laptop sale. I took a screenshot of the deal and showed it to an employee. The employee told me Incredible Connection South Africa doesn't have a deal like this anymore and I should have made the purchase online when I saw it. I kindly asked if I can show them the deal that it is still available. I went online and showed the employee the deal on their own pc. With great shock he called over another employee ( probably the store manager) about the deal. The second employee went on his cellphone to check for himself if they have a deal like this. After a while he told me that I should contact customer care and sort it out myself. I decided against it because I urgently need a laptop because Christmas is in 4 days. I looked around the store and saw a similar laptop with a huge sale banner the works. The laptop cost R13,999 ( more than I wanted to pay but have to do) I told the employee that I will take this Laptop. After a while the employee came back and told me sorry they don't have it in stock the only one they have are on display. Absolutely disgusting! How can a store advertise a product without having the product? Very annoyed I told the employee to leave it i'll make another plan. So i went to a different Incredible Connection Store this time in Riverside Mall Nelspruit. Haven't I learned my lesson? Exactly the same thing happened. Big eye-catching banner claiming Deal of The Week! I asked the employee for the laptop which he rep**** we don't have in stock only one on display.

Now Christmas is around the corner and my partner will not receive her laptop all thanks to Incredible Connection. She is going to be heartbroken and I'm going to feel responsible. I feel disgusted calling it "Incredible" when in fact it's terrible. Both stores gave me equally terrible service and I will never set foot in another Terrible Connection store again.