Incredible Connection? K.K Service rather!

Trying to get through to the Loch Logan Bloemfontein branch on 051- ********** . Would you believe the following message: (AND THIS IS AT 12H07 ON 24/07/2018 WHICH IS A TUESDAY) YOU HAVE REACHED US OUTSIDE OUR WORKING HOURS!!!!! Then try to phone the Head Office at ********** NO ANSWER!!!***!!!!!