Incredible connection has no connection to customer

I will never enter Incredible Connection in TYGERVALLEY again. Today after making a small purchase proceeded to pay in cash. Was told by the helpful floor assistant that there was no cash in the till and that the lady who manned the till was off sick. So I asked what now? All he could say was he could offer no change but could offer me a plastic bag for my purchase which I didn't require. I asked if manager was there and he went to speak to him. But apparently the assistant Manger had no answer. I went in search of manager and found a man sitting doing admin work. Asked him if he was the manager and he said no. I then asked so who is in charge and he answered he was assistant manager. No offer to help. He barely looked up from his admin work. I was mortified that someone of this stature could even treat a customer this way. I posed my question to him about getting change which was a very small amount. He said that he told the assistant to offer me a bag instead. He was so not interested it was unbelievable. I walked out and will never return. It was on principle that he wouldn't offer any kind of assistance that I complain. I needed a small amount of change and there was no cash in the till. If I had to walk out minus R60 or R100 he couldn't care less and it was just so evident. Now I wonder how many customers have received this type of treatment as a customer from this particular assistant manger. The only service I will say was good was that of the floor salesman. Just unbelievable! .