Incredible Connection - ***** Buying Samsung S21

I ordered a Samsung S21 5G after seeing ad Adverti*****t for an S21 with a R1000 voucher, Samsung Buds Live and a Smart Tag.

I have only received the cellphone in the package.

Plan of action:

1. Attempt to solve the issue with Incredible Connection directly. 2. Solve it here. 3. Log a ***** charge with my bank and reverse the transaction. 4. Return the phone and buy the phone elsewhere.