Incredible Connection... far from incredible.

7 days ago I bought a laptop online from Incredible Connection. There was stock of this item and a few local branches and made the payment and was told I can track my order. I went online every day for last week. Yesterday i call them as the tracking was not moving. The call center agent tells me the order was cancelled. She cant tell me why. I paid over 9k to them and was livid that she couldn't tell me what the issue was. I insisted a manger calls me. Today Sydney the manager calls me a whole day later and says they don't have stock of the laptop. So not only did they take my money for an item they don't even have, they didn't have the courtesy of letting me know that they don't havestock. I had to call to ask and then do they admit they don't have it and tell me they processed a refund. I asked how long the refund will take, 2 to 7 days. So I must wait and be inconvenienced for their incompetence. I will NEVER use Incredible connection again. Pathetic honestly and no attempt to help. Just take it Dont buy from them Useless