Incredible Connection Eastgate Worst Service ever

<p>It is 7th April 2017 - I am waiting since 24th Jan 2017 for a repair or replacement of an external hard drive - more than 3 months later - I have been going into the store regularly and they say they did not receive any reply - 3 months later I am told they will replace it, but must wait for the supplier Pinacle to send credit not. 7 days later I am still waiting - no response from the "manager" when I went in to see her on Sunday 2nd April She just passes the buck to the person who does not have any authority. I purchased this 1 Terabyte hard drive in April 2016 - it broke down less than 10 months later. </p> <p>I am so fed up now. I pay for parking and petrol to go to the store regularly just to see if they have any news about the hard drive.</p> <p>You actually do not see management walking around on the floor? I think they just do not care.</p> <p> </p> <p>Regards</p> <p>Tired of Waiting </p>