Incredible Connection does not want business

Never has it been so difficult to make a purchase.

After weeks of struggling to purchase two new laptops from Incredible Connections through Vodacom, I was allowed to get 1 laptop in contract after which I had to wait another week for the 1st payment to go off my account before I was allowed to apply for the second laptop.

This is all under by business for I which I already provided all documentation, bank statements etc...

Now after a month, I returned to Incredible Connection just to find out that on their system it says, "REFERRED - Due to no payment received"...I was not informed about any problems!

I was told to contact Vodacom myself in order to resolve the issue? Not sure what I could tell them and how I was going to resolve the problem but what can you do...Vodacom reviewed my account and confirmed that there was no problem at all. Everything was fine on their side...

Incredible sent me away with instructions to send new 3 month bank statements...Why? "To confirm that it is me????" How will bank details confirm that it is me? Ridiculous....Anyway, I returned home AGAIN without the purchase and sent the bank statements...

NOW, I receive an email to complete a "Personal Aplication Form" in order tp get granted the business contract which I am applying for????

How can I sign and complete a personal application form in order to validate the business contract I already signed and completed in store?

Anyway, it is clear that Incredible Connection does not require my business and I will therefore go somewhere else to make my purchases. Not only was I going to purchase the R15,000 laptop but also a new printer and wireless headphones!

This is the worst shopping experience ever! What a pity for something that should be so simple...