Incredible connection delivery dissatisfaction.

I am a little surprised that in this modern technology era, Incredible Connection takes 2 to 5 days to a delivery address just around the corner. Then they deliver after 5 with only a message to say they will be arriving. The delivery failed because the offices were closed. I order a lot online and I have never had this problem before. Surely it makes sense to deliver during office hours? Now I have to wait again for my delivery and I am praying my messages of office hours get through to them. Anyways, lesson learned. Ordering online from Incredible Connection does not make shopping any easier, just more stressful, so never again. Thank you Denise