Incredible connection baywest

This is unexcaptable!!!

The tablet was purchased from incredible connection baywest on 29 November 2023 at 15h15 , Setup was done by myself , the password was entered incorrectly.

According to product specifications the product can bring up a menu for incase of unit screen freeze or needs to be formatted ,THE Product does not bring up this Menu therefore its defective. Incredible Connection Baywest - 1 technician did not manage to find menu. Another technician also from Incredible Connection from Walmer Park branch came to assist ,also couldn't get it. Incredible connection phoned their supplier who gave instructions how to bring up menu and also did not work as the technician already did this procedure. The Supplier technician To Incredible connection Said "then it has a malfunction "

Therefore I want my Money Refunded or A different make tablet to same value and specifications.

Incredible Connection Baywest you have until 6 December 2023 to contact me to arrange refund or new product.

INCREDIBLE CONNECTION sold me the tablet , I have nothing to do with their supplier, INCREDIBLE Connection must warranty the product, The product is not up to standard and faulty. INCREDIBLE CONNECTION BAYWEST must refund my money or different product same value and specifications ( value R2800.00

NOT AT ALL satisfied client,