Incorrect Info

<p>Hi, I placed an online order on the 6th of July for a new phone. I went to the online chat supposrt to get banking details to make payment. Chad provided me with the payment details and I sent the proof of payment as instructed. Yesterday, I went back tot he online chat and Brandon advised that you guys had not yet received my proof of payment and gave me a different email address to send to which I did. When following up on my order again today I get through to Chad who advises that the account I transferred the funds into is incorrect and that I should reverse the transaction with my bank. My bank has advised that reversing the transaction will cost me R250. I am not prepared to pay this because you guys made the mistake. I have been given different information everytime I make an enquiry. I regret placing an order with you guys in the first place. I need this issue sorted out ASAP.</p>