IL
Izak L

1 reviews | Active since Nov 2013

01 Apr 2015, 14:32

*********** technical skills and poor service

23 march-Lerato informed me about broken motherboard, 1 days work. 24 March-i called and instructed them to proceed.25 March - i called lerato not in once again, a gentlemen could not find my job nr, he called lerato to find my pc, could not get hold of her. he never called back, me thinking my pc is ******.26 March-i called in to find out where my pc is, once again lerato was not there left a message again.27 March-Lerato called me saying she found out i was looking for her! i have been leaving messages since the 24th of March. i explained again that she can proceed. 27 March-i collected my PC. 31 March 2015-installed pc and does not work. 1 april-my mom took it back to them, now suddenly it is windows that must be reloaded with every new motherboard, but they tell us windows was working fine after they tested the new motherboard. bunch of lazy, *********** and ***** that work in their centurion branch!!!

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Replies (1)
Incredible Connection
Incredible Connection's reply01 Apr 2015, 15:02
Official
Hello loubserizak@,

Thank you for bringing the matter to our attention.

We apologise for the obvious disappointment and inconvenience caused. This matter is receiving our urgent attention and we will revert with feedback soonest.

Your reference number is 716985.


Thanks and kind regards,
Eloise Kamineth