*********** Staff

Good day<br> <br> I bought DELL Laptop on the 14/02/16 at Clearwater cash, of which it was not the one that I was looking for however the assistant (Ronny) said its fine its similar to the one that I was looking for and if I'm not satisfied with it I can return it within 7days to Cresta mall. Went to return it to Cresta on the 17/02/16 and the assistant (Pule) said I have to return it where I bought it cause whoever assisted me at Clearwater got 15% of sale,went back to Clearwater the very same day and Ronny told me there is no such! One of the cashier refunded me but to my debit card without letting me know it will take days before I can get it,I called the shop on 19/02/16 asking them about the refund since I didn't get money I was then told I will get it after 4 days, after those days called again I was told after 7 day, I wanted to speak to the manager cos everybody was telling me different dates. Manager (Lindiwe) told me I will get it after 48hrs. Till date I haven't receive my money and I was suppose to order another laptop from another company since I'm a supplier and I was suppose to deliver it on 25/02/16, now I have lost business and still I haven't heard anything from them.