I hope this company goes under

I have learned the hard way not to do business with Incredible connection online. I think their online systems are not connected to their stock. I was sold a phone on Black Friday. No tracking information was available for 4 days and today an agent called me back to say they do not have stock. So they sold an item that they do not have in stock. A refund will take a minimum of 7 days. Absolutely pathetic. My hope is that stores like these will go under because they do not deserve to operate. They are owned by the JD Group - I cannot understand how there is no accountability in this group - knowing that this company gets horrible ratings on Hello Peter. So take note - their online selling is just a slapped on online system - not a proper one - everything still done manually - so they are still just a store company. Tinus