HUGE INCONVENIENCE

About 2months ago I bought a Mecer laptop at incredible connection in waterfront I don't have a issue with the service the customer services was excellent but the policy sucks! So I took my laptop in yesterday because it start acting up thinking I could just swop it out for another one or a refund because I mean 2months and I'm already experiencing problems with the laptop, I was then told it must be sent way and the turn around time is 14days that is ridiculous!!! So what am I suppose to do in the space of 14days I use it for work, because I work remotely. If that is your turn around time then why don't you give a laptop on loan for the meantime up until you fix the laptop I mean 2months for it to start giving issues?? The issue is with the hardware so please look into the 14days turn around time because now I need to go out of my way to get another pc so that I can continue working, this is unacceptable!!!and a HUGE Inconvenience!!!!!!!!!!! I'm not interested in purchasing another laptop from you guys or anything for that matter!! With that 14days turn around time. I just want you to credit my account with the cash so that I can make away for me to continue working!