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ebrahim E

1 reviews | Active since Jun 2016

18 May 2025, 13:22

Horrible service

Such ********** service and ****s.

I purchased my printer device on the 05th February 2025 and there was a special that if you purchase this product online you receive a students voucher upto R300 of which i filled the online form and until now 18th May 2025 i have not yet received my voucher. I even went into the store the week after to ask whats happening on my voucher and they told us it takes upto 2 weeks for a response. I am still waiting now over 2 months for my response.

I want my voucher and if incredible connection cannot provide me with what was promised then i want a refund on my product.

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Replies (1)
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ebrahim E's update21 May 2025, 10:10
Reviewer Update
After receiving feedback from incredible connection, i was told my application cannot go through as i did not do my application within month 1 of purchasing my product.

I send my applicatiin same day i purchased my product and i have not heard from this *********** company. I went a week later in store to find out what happend with my voucher and i was told i have to wait 2 weeks to get a response.

Its been 2 months and no response and now this incompatent company has the audacity to tell me my application is late.

If i do not receive my voucher then this *********** company will loose a lot of customers as my entire family extended family and friends supports this company.

This is nonsense and i want this fixed.

The ladies name is simphiwe sithebe and the reference number to this is ***