Horrible customer service

This would be the worst customer service ive ever experience, i submitted a credit application almost a month ago and everyday i would get a response that the head office is requesting a different document even though all documents with originals have been submitted. today almst 3 weeks later i get feedback that i need to submit all documents again because all the docs that was received is not expired

it just goes to show how long this process is , if incredible connection is not paying their staff and they are on strike or on a go slow then it shouldnt affect the customers.

can anyone get back me or any unsatisfied customer regarding incredible connections poor services