Honestly Dissapointed
<p>On the 25th of November, I had ordered 3 items online from incredible connection through WeChat. When ordering, it said that delivery will take 5-7 working days, (NOT the 7-10 working days Incredible Connection is telling me now). </p> <p>I had also called their offices before placing my order to request them to ensure that delivery can be made within one week (By the 2nd of December) as I am flying out of the country on the 3rd. They said I can be rest assured and make the order and can request them to deliver in time once the order has been placed.</p> <p>I had made the orders for the 3 items, Since then I have called Incredible Connection a total of 5 times, ensuring and requesting them to make sure that I can get the order by today please. Each time I have been told yes, the order will be done in time and that they have made a note. Today, I called them again and a lady told me there has been no note made and that she will see what she can do and try help me, and call me back later. I have received no call back yet.</p> <p>Incredible Connection's online chat and order tracking is also not working, which is truly pathetic for such a big company.</p> <p> </p> <p>I am usely not finicky in delivery times, however as said above, I am leaving the country this weekend and therefore it was imperative for me to receive my order in time, as I also don't have family in South Africa.</p> <p>The orders in total were for over R13000 and I live in Midrand, where I have 3 Incredible Connections which are less than 10 kms away</p>
