Highly Irate

On the 4th January 2020 we returned a Tablet that was purchased. I was told that the store had no cash to refund us and we would have to receive the refund via EFT of which we did not mind as we were told it would take 2-3 working days to reflect.

It has been 9 working days later and we are still awaiting the refund.I called the store who in turned advised me that my inquiry is with FNB and they usually take 5 days to attend to queries.

I am left without a product or the cash back. I am in highly irate and quite shocked that Incredible Connection can not help me!!!!!!!

Note that the tablet we purchased was a gift for my little one and to date i am unable to replace it as the funds are still with Incredible connection.