Hi I have a complaint about incredible connection Menlyn I gave the my charger bank worth R800 that was hitting up after 3month on the 16th March

Hi I have a complaint about incredible connection Menlyn I gave the my charger bank worth R800 that was hitting up after 3month on the 16th March. Victor said I will get it after 14 working days. 14 days was in 04/04/25. On the 08 I started calling prudence said to me victor is not on duty Mthokozisi will call me, I called the hole week same story till today when I asked for the manager after called 7times. The Manager Joseph told me I must talk to the technician, Who is the technician, who is supposed to call the technician. Joseph told I must learn how to speak he doesn’t control the staff.