Helpful to useless ...

<p>So upon stubling across a LENOVO yoga tab 3 deal on a Vodacom 2GB contract this weekend (friday 2Sept 2016) I was Super chuffed as I have not been able to get this deal in 2 years, phoned my local incredble which is 150km away to find out more about this deal, long story short they did not know about the deal so said the will call me back, after waiting a few hours they did not call me back so I phoned again checking to see the status. Was told yes this deals is available with them. I will however need to come into the store for this deal. Okay not an issue, drove through on Sunday to get this deal with all the necesary documentation.</p> <p> </p> <p>Now in store (sunday 4 Sept last day of the deal) I was told their system is down, coming from a retail background myself I do understand this as there is nothing you can do if technology fails you. Was told by the instore Vodacom rep she really wants to help me and will do the deal for me once the system is active, so now keeping in mind that I drove 150km to get the deal the frustration starts to build however nothing can be done if the system is down. At this point the rep told me that my Lenovo yoga tab3 and the wifi router that comes with it has already been put aside for me.</p> <p> </p> <p>I have organised a pick up with one of my friends for the Monday (today 5 Sept) Once again I was told they will call me and I had to phone them. Phoned them only to be told they are trying to source stock of the router and this could take a few days.............. they will call me back in a few minutes. Once again after waiting an hour, they confirmed they will not be able to give me the tablet today as the router needs to go with it............seriously???!?!?!?!?!?!?!?!?!</p> <p> </p> <p>are you telling me there is no other wifi router you can replace it with???</p> <p>Are you telling customers in store you have put their stock aside, biut wait o no sorry I did not put it aside I thought I did?? </p> <p> </p> <p>What in the world???</p> <p> </p> <p>I expect a call from customer services with an solution that does not involve me driving 150km to get this dea; !!</p>