EB
Etienne B

1 reviews | Active since May 2016

18 Jul 2016, 12:14

Good Service: Tristand Donald

<p>Recently I had a terrible experience with my Lenovo laptop's hard drive which crashed under warranty. The authorised agents for Lenovo, Partserve, offered me a bad experience which is better left in the past. Fortunately there are indiviuals who still care and go beyond the call of ordinary duty to assist customers. One such a person is Tristand Donald from Incredible Conncetion, Cape Cape. Tristand guided me through this nightmare with professional advice and continuous feedback. Three weeks later I finally had my laptop back after Tristand delivered it to me in a near perfect condition with minimal data lost. Tristand is a real asset to his Employer.</p>

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Replies (1)
Incredible Connection
Incredible Connection's reply18 Jul 2016, 12:31
Official

Good day

Thank you for the positive feedback.

Customer service is very important to us and we are glad that you received the service that you rightly deserved.

Your feedback will be sent to the manager of our Cape Gate Branch.

Thanks and kind regards,

Customer Resolution Center