1 reviews | Active since Dec 2015
Friendly online sales helpline
<p>I spoke with a Marco if I recall correctly, on Friday 11 November 2016 to enquire about the status of a product I've ordered. </p> <p> </p> <p>He had a great attitude, gave me detailed information and I ended the call a very happy customer. Great service.</p>
Alright, phoned customer service twice, the staff were nice, but and one helped me file a complaint since my order hasn't even changed status in 2 weeks! They said they had stock on the online chat, so I ordered, then they said that it takes 4-7 business days to move from the warehouse. Well nothing had changed, no one even got back to me after I registered a complaint and would be contacted within 24 hours. It's been days now. And no reply from twitter when I tried to tweet them. I'm posting on their facebook too now, but it's not right. Why can't anyone inform me about what the hell is going on with my order?? I'm not a difficult person, but this is pushing it way to far. Horrible service.
Alright, phoned customer service twice, the staff were nice, but and one helped me file a complaint since my order hasn't even changed status in 2 weeks! They said they had stock on the online chat, so I ordered, then they said that it takes 4-7 business days to move from the warehouse. Well nothing had changed, no one even got back to me after I registered a complaint and would be contacted within 24 hours. It's been days now. And no reply from twitter when I tried to tweet them. I'm posting on their facebook too now, but it's not right. Why can't anyone inform me about what the hell is going on with my order?? I'm not a difficult person, but this is pushing it way to far. Horrible service.