Fitbit & Incredible Connection

I bought a Fitbit from Incredible Connection in February 2020. On Tuesday 8 September this watch stopped working. I thought the watch just needed to be charged. I charged it over night, then I changed charge points - nothing. I went to the Menlyn store to get some assistance, only to be given a leaflet explaining that i needed to contact Fitbit directly as the warranty that Fitbit.com had with Incredible connection had changed. Their arrangement has got nothing to do with me. I have a Slip with a 2 year warranty from Incredible connection. I did not purchase the watch from Fitbit.com. Incredible connection should replace my watch and courier my watch back to their supplier. My "contract" is with Menlyn incredible connection!!!

When contacting Fitbit.com i was informed that I needed to courier the watch back to them in the Netherlands at my own cost.