Faulty systems lead me with nothing

I attempted to order an Asus Rog Ally from them multiple times within a week. Their site bugged out the first time and just a few days later when I got to payment their payment processor took my money but failed to acknowledge the payment.

This was for an Asus Rog Ally with a 512GB card worth around R1k, you can see why I wanted this deal so much.

A few days later they finally saw that the payment had been made but they cancelled my order because the original promotional item was no longer available.

I was refunded within around three to four business days but I never wanted a refund, I wanted the deal that was available at the time for what I had actually paid for.

It's for these reasons that I'll never use them ever again.

Their support staff did their work so I can't fault them on that. The online chat and e-mail support were fairly prompt.

However the fact that I had to push for them to just accept my order (which failed from their side), get them to accept my payment and then to leave me without the product that I had ordered left nothing but a sour taste.