GM
Gomotsang M
1 reviews | Active since Jan 2023
21 Jan 2023, 10:30
Faulty phone- Green Stone Incredible Connection
I bought a Samsung A53 cash on the 21st Dec 2022, paid fully for it including insurance, I travelled home and on the 23 Dec it stopped working. I had no access to a store until the 10 Jan 2023, immediately took it back and was told it must go for repairs... today is the 21st Jan and I am without a phone... this is compromising my academic life as I need to register and have an app downloaded... I travel to work via uber everyday and now am struggling as I do not have a phone. The phone is faulty now I am suffering yet I paid fully for it, this is unfair.
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Gomotsang M's updateReviewer Update
25 Jan 2023, 17:36My issue with Incredible Connection and Samsung has not been resolved... It's been over a month since I bought a Samsung A53 which stopped working within 2days and I was not in any area where I could return the phone until the 10th January, to this date,I do not have a phone and this is continuing to compromise aspects of my life.
GM
Gomotsang M's update25 Jan 2023, 17:36
Reviewer Update
My issue with Incredible Connection and Samsung has not been resolved... It's been over a month since I bought a Samsung A53 which stopped working within 2days and I was not in any area where I could return the phone until the 10th January, to this date,I do not have a phone and this is continuing to compromise aspects of my life.