Faulty Laptop

I bought a HP laptop from Incredible Connection early in May and after the first automatic update, the laptop did not want to boot. I returned it to the shop in Weskus Mall early in June, filled out a \jobcard"and they assured me that they will send it to Cape Town to have the technicians sort out the problem. Two weeks later I arrived there and they said it has not yet arrived. Two more weeks passed and still no joy. When I physically went to the shop they said they sent the laptop to HP to be repaired. Almost two months has passed and I'm still without a laptop. The nature of my work demands that I have a computer to work on after normal hours"