YH
Yolanda H

1 reviews | Active since Mar 2009

25 Sept 2015, 08:04

False Advertising

We visited the Incredible Connection store in Cresta on the 24th September to purchase the Huawei P8 Lite cell phone that is being advertised in the pamphlet. According to the Cresta staff member \There is no stock' not sure when there will be stock and due to a system upgrade there is no way of checking or calling another store to find out where stock is available". Being terribly upset we then drove all the way to Clearwater to be told the exact same story.<br> <br> Why does this store advertise something that is not in the stores and that no staff member can even assist with. There were many other people in the Clearwater mall who were also turned away. <br> Due to false advertising"

0
Replies (1)
Incredible Connection
Incredible Connection's reply25 Sept 2015, 10:55
Official
Hello landy001,

Thank you for bringing the matter to our attention.


We have escalated the matter for further investigation and will revert with feedback soonest.


Your reference number is 720311.


Thanks and kind regards,

Customer Resolution Centre