PM
Phemelo M

1 reviews | Active since Sept 2015

21 Dec 2015, 08:18

False adverti*****t

I went to incredible connection clearwater to purchase the Xbox One deal which was advertised for R3999. When I got there I was told that they are out of stock, I then asked if there is an alternative store that I can go to, to purchase this deal and without even checking the stock availability on their system I was told that the whole country does not have stock. The pamphlet clearly says prices valid from 16 - 24 December 2015 and does not say limited stock available or that deals will be subject to stock availability. Why do you bother advertising something if you can't cater for the demand

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Replies (1)
Incredible Connection
Incredible Connection's reply21 Dec 2015, 12:57
Official
Hello PPMM,

Thank you for bringing the matter to our attention.

We have escalated the matter for further investigation and will revert with feedback soonest.

Your reference number is 722598.

Thanks and kind regards,
Customer Resolution Center