Failure to send requested items

Good day<br> I opened a Vodacom contract at Welkom Incredible Connection with ACER ASPIRE AZ3615 I3. This was last week Friday. There is no stock available locally and the only one they could find was at V&A Waterfront in the Cape. It is almost a week now, and I still have no PC. This is a major disappointment and frankly, I find V&A's service beyond rediculous and it sets a bad image for the company as a whole. This needs to.be dealt with as soon as possible as it is unacceptable. <br> The contract is taken on my husbands name.<br> <br> Regards<br> Simone