VV
Vimal V

1 reviews | Active since Mar 2009

20 Apr 2015, 16:49

Excellent Service

I took a Lenovo notebook in for repairs in March. The laptop was returned but was still faulty. I spoke to Mirriam and explained to her that it was still faulty. It was booked in and was again returned faulty but Mirriam took the initiative to make sure the supplier gave me a new notebook instead of inconveniencing me any further. This was great service from Mirriam and needs to be recognised. Well done.

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Replies (1)
Incredible Connection
Incredible Connection's reply20 Apr 2015, 16:59
Official
Hello vimal,

Thank you for the positive feedback.

Customer service is very important to us and we are glad that you received the service that you rightly deserved.

Your feedback will be sent to the manager of our Gateway Branch.

Thanks and kind regards,
Eloise Kamineth