JD
Juan-Pierre Deschamps

1 reviews | Active since Jan 2016

13 Jan 2016, 08:40

Excellent service

Late last year I sent an email enquiring about an Xbox One deal. Within a few hours I received a call back from Siyabonga from the Alberton Incredible Connection store informing me there was no stock available and apologizing for that. I thanked him for letting me know and ended the call. Early the next morning I received a call from Siyabonga again informing me they had just got new stock of what I was looking for and he thought he would ask if I would still like one. I love to see someone think of customers and proud of his job. WELL DONE SIYABONGA FIR THE GREAT SERVICE!!!!

0
Replies (1)
Incredible Connection
Incredible Connection's reply13 Jan 2016, 09:13
Official
Hello Jdeschamps1991,

Thank you for the positive feedback.


Customer service is very important to us and we are glad that you received the service that you rightly deserved.


Your feedback will be sent to the manager of our Alberton Branch.



Thanks and kind regards,

Customer Resolution Centre