PV
Pamela V

1 reviews | Active since Feb 2014

23 Oct 2015, 15:35

Excellent service

I would like to commend Sebastian Blignaut, a sale assistant at the Incredible Connection branch at BayWest Mall in Port Elizabeth on going the extra mile while assisting with a purchase of a tablet. My mother visited the store for advice on purchasing a tablet for my father with Stage IV pancreatic cancer who is now confined to his bed. Mr Blignaut offered excellent advice and assisted in all aspects of the purchase, even taking her to a cell phone service provider's shop in the mall to assist her in purchasing and activating a data contract to use with the tablet. He also assisted in loading the operating system software. His courtesy and willingness to go the extra mile deserves to be recognised.

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Replies (1)
Incredible Connection
Incredible Connection's reply23 Oct 2015, 16:48
Official
Hello pa3val,

Thank you for the positive feedback.

Customer service is very important to us and we are glad that you received the service that you rightly deserved.

Your feedback will be sent to the manager of our Baywest Mall Branch.


Thanks and kind regards,
Customer Resolution Center