DS
Divesh S

1 reviews | Active since Jul 2012

02 Feb 2015, 19:31

Excellent Repair Service

My laptop stopped working while I was busy with critical work. It did not start up properly and I was concerned that it was unrepairable. I feared the worst but decided to take it to Incredible Connection at the V&A for an inspection. The service rep Brenton assisted me at the service desk around 13:00. He promised to inspect the laptop and check the extent of the damage. I agreed but told him that it was urgent. At 21:00 he gave me a call and told me he repaired the laptop and that I did not lose any information because the hard drive was intact but he had to replace the RAM. I was relieved and collected my laptop the following day and it works perfectly. The repair was a fraction of the cost of a new laptop. I also admired Brenton, who has only one arm but he does not allow his disability to prevent him from doing his work with pride. Excellent service. Thank you Brenton.

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Replies (1)
Incredible Connection
Incredible Connection's reply03 Feb 2015, 07:56
Official
Hello Divesh8,

Your compliment has been forwarded to the V&A Waterfront to share with Brenton and the rest of the Staff at their Morning Meeting.
Regards
Customer Care